Support for 3rd party environments¹

ATG 7.2

Platform

Applications

ATG 7.2 platform
(includes CA and Commerce)²

ATG Portal

ATG Search 2006.2⁴

Ticketing Features

ATG Merchandising 2006.2

ATG Campaign Optimizer 2006.2

ATG Knowledge 2006.2⁹

ATG Self Service 2006.2⁹

ATG Response Management 2006.2⁶

ATG Response Management Services 2006.2^{5, 6}

ATG Commerce Assist 2006.2

ATG Outreach 2006.2

ATG Forum 2006.2

ATG Site Analytics 2006.2

ATG Advisor 2006.2

Platform

N/A

ATG 7.2

N/A

ATG 7.2

N/A

App Servers

ATG DAS

ATG DAS 6.3.0p3

N/A

ATG DAS 6.3.0p3

IBM WAS

IBM WAS 6.0.1

IBM WAS 6.0.1⁷

IBM WAS 6.0.1

IBM WAS 6.0.1⁷

N/A

IBM WAS 6.0.1⁷

IBM WAS 6.0.1

BEA WLS

BEA WLS 8.1 SP3

BEA WLS 8.1 SP3 (2006.2.1 only)

N/A

BEA WLS 8.1 SP3 (2006.2.1 only)

BEA WLS 8.1 SP3

JBOSS

JBoss 4.0.3sp1

N/A

JBoss 4.0.3sp1

Operating Systems

Solaris

Solaris 8/9

Solaris 9

Solaris 8/9

Solaris 8

Solaris 8/9

Note: AIX and HP-UX are not supported with JBOSS

Win 2k

Win2k SP4 Svr/Adv Svr

Win 2003

Win2003 (Std and Ent)

RH Linux

RH Linux AS, ES v3.0 update 4

AIX³

AIX 5.3

AIX 5.2

AIX 5.3

AIX 5.2

HP-UX

HP-UX 11i

WinXP

WinXP (dev only)

Databases¹⁶

Oracle¹⁵

Oracle 9i, 10g

Oracle 9i

Oracle 9i, 10g

Oracle 9i

Note: DB2 and Sybase are not supported with JBOSS

MS SQL¹¹

MS SQL Server 2000 SP3a

DB2

DB2 8.2 FP1

DB2 8.1 FP5

DB2 8.2 FP1

DB2 8.1 FP5

Sybase

Sybase 12.5.3

Sybase 12.5.2

Solid FlowEngine

Solid FlowEngine 3.7 (dev only)

JDK

Sun JDK

Sun JDK 1.4.2_xx

Sun JDK 1.4.2_04

Sun JDK 1.4.2_xx

Sun JDK 1.4.2_05

Sun JDK 1.4.2_02

IBM JDK

IBM Dev Kit 1.4.2

BEA Jrockit

BEA Jrockit 1.4.2 (for Linux only)

BEA Jrockit 8.1 SP3

BEA Jrockit 1.4.2 (for Linux only)

BEA Jrockit 1.4.2_04 (32-bit only)

BEA Jrockit 1.4.2

JDBC driver

Oracle

Oracle thin JDBC 10.1.0+ only for Oracle 9, Oracle thin or OCI 10.1.0+ for 10g

MSSQL

i-Net OPTA XS v6.02 for MS SQL Server (MS SQL)

SQL Server 2000 Driver for JDBC

i-Net OPTA XS v6.02 for MS SQL Server (MS SQL)

IBM (DB2)

DB2 v8.2 CLI Type 2

jConnect (Sybase)

jConnect 5.5 (Sybase)

Solid

Solid 3.7: JDBC 2.0 driver (Solid)

HTTP Servers

Apache

Apache 2.0 (for Solaris, Linux, Hpux)

Apache 2.0 (for Solaris, Linux)

Apache 1.3.29 (for Solaris, Linux)

Apache 2.0 (for Solaris, Linux)

Apache HTTP Server 1.3

Apache 2.0 (for Solaris, Linux)

Apache 2.0 (for Solaris, Linux, Hpux)

Apache 1.3.29 (for Solaris, Linux, Hpux)

Apache 1.3.26 (Solaris)

These are for DAS - for other app servers, we support what they support

Sun Java System (fka iPlanet)

Sun Java System Web Server 6.1 SP1

IIS

Microsoft Internet Information Server 6.0 (win2003), IIS 5.0 (Win 2000)

Microsoft Internet Information Server 5.0 (Win 2000)

Microsoft Internet Information Server 5.0 (win2k)

Microsoft Internet Information Server 6.0 (win2003), IIS 5.0 (Win 2000)

Microsoft Internet Information Server 5.0 (win2k)

Microsoft Internet Information Server 5.0, 6.0 (win2k)

Hardware

x86, x86-64

Intel or AMD (Win, Linux)

Sparc

Sparc (solaris)

Itanium

Itanium (HP-UX)

PA-RISC

PA-RISC (HP-UX)

Browsers

NA⁸

Internet Explorer 6.x (Win)

N/A

Internet Explorer 6.x (Win)

Internet Explore 6.0 SP1 (Win)

Internet Explorer 6.x (Win)

Internet Explorer 6.x

Netscape

NA⁸

Netscape 7.2 (Win)

Netscape 7.0+ (Win)

N/A

Netscape 7.2 (Win)

Netscape 5.2.x

Mozilla

NA⁸

Mozilla 1.4 (Solaris, Linux)

Mozilla 1.7 (Win)

Mozilla 1.4 (Solaris, Linux)

Mozilla 1.0+ (Win)

Mozilla 1.4 (Solaris, Linux)

N/A

Mozilla 1.4 (Solaris, Linux)

Mozilla 1.7.5 (Win)

Mozilla 1.7 (Win)

Mozilla 1.4 (authoring only)

Firefox

NA⁸

Firefox 1.0.x (Win, Mac)

Firefox .9 (Win)

Firefox 1.0.x (Win)

Firefox 1.0.x (Win, Linux)

Firefox 1.0.x (Win)

N/A

Firefox 1.0.x (Win)

Firefox 1.x (Win)

Firefox .9 (Win)

Safari

NA⁸

Safari 1.2 (Mac)

N/A

Safari 1.2 (Mac)

Notes:

¹This document reflects the best information available as of the date published. The information is subject to corrections.

²CA 7.2 can deploy to a site running on 7.2, 7.1p1 or 6.4p3

³WebSphere is the only appserver supported on AIX

⁴ATG Search includes both Java and C++ components. The JBoss application server is bundled with Search for the Java components.

⁵Response Management Services includes Receiver, Classifier, Distributor, Composer, Dispatcher, Alerts, Message Monitor, Database Service, Host Monitor, Archive/Restore, & Scheduler

⁶Response Management includes Response Management Administration, a Java client running only on Windows with Sun Java 1.4.2_xx

⁷2006.2 WAS support for 2006.2 Service applications does not include Windows

⁸The ATG platform is a framework and can support any browser that applications built on top of it are designed to support

⁹ATG Knowledge and Self Service require ATG Search which is typically run on separate hardware. See the supported environment information for the matching Search version on this page

¹¹ATG supports only Latin1 (ISO 8859-1) (Western European) languages with MSSQL at this time. The following additional languages are supported for use with MSSQL one at a time only: Vietnamese, Baltic, Arabic, Hebrew, Turkish, Greek, Cyrillic, Central European, Chinese (Traditional and simplified), Korean, Japanese, Thai

¹⁵ATG supports both the standard and enterprise editions of Oracle

¹⁶Customers may run databases on any operating system supported by the database vendor, except for mainframe operating systems (including zOS) which are not supported