Support for 3rd party environments¹

ATG 2007.1

Platform

Applications

ATG 2007.1 platform
(includes ACC, BCC, CA and Commerce)²

ATG Portal

Ticketing Features

ATG Search 2007.1

ATG Merchandising 2007.1

ATG Campaign Optimizer 2007.1

ATG Knowledge 2007.1⁶

ATG Self Service 2007.1⁶

ATG Response Management 2007.1

ATG Commerce Service Center 2007.1

ATG Outreach 2007.1

ATG Customer Intelligence 2007.1

Platform

N/A

ATG 2007.1

App Servers³

BEA WLS¹¹

BEA WLS 10

N/A¹²

JBoss

JBoss 4.0.5

N/A¹²

Operating Systems

Solaris

Solaris 9/10

Win 2k

Win2k SP4 Svr/Adv Svr

Win 2003

Win2003 (Std and Ent)

RH Linux

RH Linux AS, ES v4.0 Update 2

WinXP

WinXP (Dev only)

Databases⁸

Oracle⁹

Oracle 9i, 10g, 10g RAC

MS SQL¹⁰

MS SQL Server 2005

DB2¹¹

DB2 V9

Solid FlowEngine

Solid FlowEngine 3.7 (dev only)

MySQL

MySQL 5.0.20 (dev only, JBoss only)

JDBC driver

Oracle

Oracle thin JDBC 10.1.0+ only for Oracle 9, Oracle thin or OCI 10.1.0+ for 10g

Oracle thin JDBC 10.1.0+ only for Oracle 9, Oracle thin or OCI 10.1.0+ for 10g⁷

MSSQL

SQL Server 2005 JDBC driver 1.1

IBM (DB2)¹¹

IBM DB2 JDBC Universal Driver Architecture 3.1.57, type 4 mode (JCC type 4 drivers)

Solid

Solid 3.7: JDBC 2.0 driver (Solid)

MySQL

MySQL Connect J5.0.5

Hardware

x86, x86-64⁴

Intel or AMD (Win, Linux)

Sparc

Sparc (Solaris)

Browsers

NA^5,13

Internet Explorer 6.x, 7.x (Win)

Internet Explorer 6.x, 7.x (Win)¹³

Internet Explorer 6.x (Win)

Firefox

NA^5,13

Firefox 2.0.x (Win)

Firefox 2.0.x (Win, Mac)

Firefox 2.0.x (Windows only)¹³

Firefox 1.5 (Report viewing only)

JDK table for all apps

Windows

Solaris

RedHat Linux

JBoss

Sun JDK 5.0 update 11

BEA WLS

Sun JDK 5.0 update 11

Development plugins

All Platforms

Eclipse

2.1, 3.0, 3.1.1, 3.2

Notes:

¹This document reflects the best information available as of the date published. The information is subject to corrections.

²CA 2007.1 can deploy to a site running on 2007.1, 2006.3p3, or 7.1p2

³ATG recommends use of an HTTP server supported by these supported application servers

⁴ATG applications are qualified and fully supported on 32-bit JVMs using 32 or 64-bit hardware. ATG applications are qualified on Windows and RHLinux 32-bit operating systems and on the Solaris 64-bit operating system.

⁵The ATG platform is a framework and can support any browser that applications built on top of it are designed to support. BCC browser support is provided only for IE6 and IE7 on Windows

⁶ATG Knowledge and Self Service require ATG Search which is typically run on separate hardware. See the supported environment information for the matching Search version on this page

⁷ATG reporting uses JDBC only to connect to the content store. It conects via the native driver (ODBC, OLE DB, etc.) to reporting databases.

⁸Customers may run databases on any operating system supported by the database vendor, except for mainframe operating systems (including zOS) which are not supported

⁹ATG supports both the standard and enterprise editions of Oracle

¹⁰ATG supports only Latin1 (ISO 8859-1) (Western European) languages with MSSQL at this time. The following additional languages are supported for use with MSSQL one at a time only: Vietnamese, Baltic, Arabic, Hebrew, Turkish, Greek, Cyrillic, Central European, Chinese (Traditional and simplified), Korean, Japanese, Thai

¹¹BEA WLS 10 does not support DB2 v9 at this time.

¹²ATG Customer Intelligence runs on a separate server and comes bundled with the Tomcat appserver

¹³EditLive 3.5, a component of Outreach 2007.1 and Content Administration (CA) 2007.1, requires browsers with JDK1.4/JRE4 support