ATG RESEARCH REPORT
ATG Survey: Global Consumer View and Trends on Live Help
Live Voice and Live Help
Discover what assistance your customers want — where and when
ATG commissioned research across several countries to explore online consumers' perceptions and preferences for live online help services such as click to call and click to chat. The survey provides businesses with important data about the type of assistance consumers want, and how offering live help can improve sales.
Read the survey report and learn:
- How consumers value live help, compared with other methods
- The adoption levels for live help
- Key factors that drive online consumers to use live help
- How useful live help services are between countries
- Download your copy of the Live Help Survey report today