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ATG Customer Support Services (CSS) is committed to helping ensure your ATG Web site is running at peak performance at all times. With a staff of experienced support engineers, who are also some of the best developers in the industry, CSS is well equipped to resolve all of your technical issues. When you turn to CSS for help, you have the knowledge of the whole company behind you.
CSS also provides a network of online resources. Support and product resources such as our ATG knowledge base, technical bulletins, and product manuals put the ATG Product information you need right at your fingertips. Find out more about support and product resources.
Our support programs are designed to meet the business needs of your ATG solution. Protect your investment in your online CRM applications with our Premium Support offering — the necessary level of protection for mission-critical Web sites — with access to our experienced support engineers 24 hours a day, 365 days a year. If 24x7 support isn't critical for your site, consider our Standard Support offering, with local 9-to-5 support.