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Our goal is to help you maximize the value of your ATG investment. ATG's Professional Services, Support, and Education teams work with our customers and partners to:
ATG Professional Services consultants have unparalleled, real-life experience with ATG technology. They bring together a wide range of capabilities - from project management, to business and technical consulting, to dynamic design. Our proven methodology is based on our experience and best practices distilled from successfully managing hundreds of ATG projects. We offer a flexible, modular delivery model that is easily adapted to the specifics of your project - whether we're working alongside your team, working with your partner's team, or managing the project ourselves.
Give your team the knowledge they need to ensure a successful implementation. ATG instructor-led courses meet the training needs of every member of your team - managers, business consultants, developers, and system administrators. We offer a wide array of convenient classes in our public training centers in Cambridge (Massachusetts), Chicago, San Francisco and Reading, UK. Alternately, On-site education is a convenient way to bring ATG education to you. Once you have completed your ATG education, the ATG Certified Professional Program provides a series of exams for trained and experienced ATG developers to measure their ATG proficiency.
With a staff of experienced support engineers, who are also some of the best developers in the industry, ATG Customer Support Services (CSS) is well-equipped to resolve all of your technical issues. CSS also provides a network of online support and product resources, such as our ATG Knowledge Base, technical bulletins, and product manuals, putting the ATG information you need right at your fingertips. Find out more about support and product resources.
Protect your investment with our Premium Support offering - the necessary level of protection for mission-critical Web sites - with access to our support engineers 24 hours a day, 365 days a year. If 24x7 support isn't critical for your site, consider our Standard Support offering, with local 9-to-5 support.
