RESOURCE LIBRARY
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White Paper: e-Commerce Technology Investment Priorities for the Mid-Market: The Merchant View
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Forrester Research: Commerce Platforms: Build or Buy?
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White Paper: Top 10 Considerations for Evaluating e-Commerce Platforms
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White Paper: Hosted e-Commerce Without Compromise
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Webinar: Enterprise-Class e-Commerce for Mid-Sized Companies
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The Drive to Outsource e-Commerce Operations
Your organization may be starting to feel the growing pains of a first-generation e-commerce site that no longer supports your needs. Perhaps the site doesn't scale appropriately; your business tools don't give you sufficient agility; or the customer experience needs improvement. The online channel is strategic to your business growth, and e-commerce is rapidly becoming more complex and more competitive. Mid-sized companies like yours are outsourcing e-commerce operations to an expert that can deliver all the power and capability of an enterprise-class commerce operation, but as an easy-to-configure solution with rapid time to value.
A Sampling of ATG's Mid-sized Business Customers
Gain Strategic and Operational Support
With ATG and industry-leading partners, you'll gain all the strategic and operational support you need to:
- Drive superior online growth and profitability. Take advantage of robust, proven, best-in-class commerce features and tools.
- Leapfrog your competition. Thrive in a competitive environment with ATG expertise and experience.
- Gain fast time to value. Tap into commerce solutions that are easy to implement and manage, and deliver fast time to market.
- Lower you total cost of ownership. Minimize upfront costs and fix ongoing costs for predictability with ATG's on demand offerings, which include a Software-as-a-Service (SaaS) option.
- Grow confidently. Choose a commerce platform that your business will never outgrow.
- Choose business flexibility. Select from four solution options — SaaS, managed service, partner on demand solutions, and license — to fit your current needs.
ATG's Approach
We offer four distinct e-commerce solution models designed for mid-sized businesses:
- SaaS eliminates the upfront costs and reduces the implementation times of standard e-commerce software licenses, outsourcing all operations to ATG.
- Managed service enables you to own your ATG e-commerce software license, implement your solution with a partner, and outsource operations to ATG experts.
- ATG Partners offer the complete ATG solutions with additional supporting services including strategic, creative, marketing, merchandising, and fulfillment services.
- License enables your business to own the ATG software and gives you the freedom to use partners or implement the e-commerce solution independently on your own premises.
With this breadth of offerings, ATG delivers a long-term solution that your business will not outgrow. You always have the flexibility to adjust your model as your business develops and evolves.
The ATG Advantage
Cited as a leader by the industry's most influential analyst firms, ATG offers:
- Proven expertise, leadership and viability, and a broader range of solutions including an option for customers to purchase, license, and own the intellectual property. Read about ATG Commerce OnDemand.
- Superior features including personalization and searchandising.
- Complete flexibility to customize, modify, and extend your platform and e-commerce software applications for your requirements.
- Superior reliability with near-100 percent uptime performance.
- ATG Optimization solutions to improve conversion rates, customer satisfaction and further drive revenue.
- Robust contact center and B2B capabilities to extend your commerce platform. Read about ATG Commerce Service Center, ATG Click to Call, ATG Click to Chat, and ATG B2B Commerce.
- Business consultants and partners to help you strategize and execute plans for personalization, social commerce, and mobile commerce





