Committed to Customer Success

ATG Commerce Professional Services' expert consultants are committed to the success of your ATG-driven commerce sites and applications. Combining best-in-class people, processes, and service — along with a wide range of capabilities spanning everything from project management, to business and technical consulting, to dynamic design — we help drive real business value. While you can find ATG technology expertise in organizations around the world, our consultants have unparalleled, real-life experience with and intimate knowledge of ATG technology to deliver solutions that help you achieve your commerce vision.

ATG Experts Deliver Measurable Results

By bringing together industry-leading commerce software and technology experts, we develop commerce sites and applications that help you satisfy your business objectives and establish a competitive advantage. Drawing upon industry best practices distilled from successfully managing hundreds of ATG projects, as well as flexible delivery options, our experts have a proven track record delivering world-class commerce sites and applications on time and within budget.

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ATG's Commerce Professional Services team supports mid-sized and enterprise customers around the world, sharing knowledge across teams and locations, and implementing a common project approach.

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Key Offerings

ATG Professional Services offers packaged services, consulting services, business services, and the flexibility to satisfy every business requirement.

Structured Enablement — Targeted support and project governance for partner- or customer-led projects

• Benefit from ATG Professional Services expertise built into your project plan and budget from the start
• Use specific services that identify issues and recommend solutions:
  • Project and business readiness assessments
  • Technical account reviews and business health checks
  • Design, code, and pre-launch reviews
  • Commerce workshops

Full ATG Implementation — Let ATG lead your implementation

• Leverage our years of experience in successfully delivering hundreds of successful projects
• Take advantage of an onshore/offshore model for cost control
• Maintain complete control and access reporting to avoid surprises

Business Consulting — Maximize the value of your commerce investment

• Work with ATG experts who have personally implemented and managed ATG Commerce implementations, thoroughly understand ATG products, and know from real-world experience how to apply them effectively
• Solve business problems and achieve business objectives, whether using ATG technology or not
• Learn best practices for driving and applying a cross-channel commerce strategy to your business
• Engage experts on everything from product-specific issues to custom-tailored solutions and insights into industry best practices

Expert Services — Access high-value, packaged services to support your commerce initiatives

• Take advantage of:
  • Business strategy workshops on personalization, merchandising, business readiness
  • Architecture and design review
  • Site configuration review
  • Upgrade assessment
  • Search optimization review
  • Holiday readiness packages

Consulting Services — Complement your project plan and team with seasoned ATG experts

• Gain added value throughout your commerce projects by tapping into the business and technical expertise of ATG consultants with years of experience in:
  • Site architecture
  • Business consulting
  • Technical implementation
  • Web and application development
• Access the guidance you need from ATG experts, whether your project is led by your own internal staff or an ATG partner
• Assure a successful project outcome while maximizing the skills of your own team
• Gain onsite access to ATG personnel who work as advisors to aid your team in areas such as reviewing work completed or advising you on a particular project area

Contact ATG Professional Services to talk about how our expert assistance can ensure the success of your ATG-driven sites and applications.