ATG Commerce OnDemand

Outsource Your Hosted e-Commerce Solution to ATG

ATG Commerce OnDemand is ATG's comprehensive hosted e-commerce solution available via Software-as-a-Service (SaaS) or a license with dedicated hosting and managed services. It enables merchants to rapidly implement a new web storefront and outsource web hosting and the management of their site to ATG experts. With this leading hosted e-commerce platform, you can deliver a personalized online buying experience and make it easy for shoppers to find desired products, comparison shop, register for gifts, pre-order products, redeem coupons, and easily check out.

Gain Powerful Capabilities Without the Overhead

ATG Commerce OnDemand drives revenue and improves customer retention by delivering a best-in-class web storefront that makes it easy for your customers to find desired products and learn about new ones. Standard capabilities like self-service order entry, customer service, account administration, and other features also help you significantly reduce operating costs. Plus, your company can move from on demand to a licensed version of our product as your business evolves.

Key Features

The foundation of ATG Commerce OnDemand is a blueprint of a fully functional e-commerce website with Web 2.0 features, completely customizable to reflect your specific design and brand guidelines. Merchants interested in a subscription model can sign up for ATG LiveStore, a SaaS version of ATG Commerce Reference Store. Both ATG Commerce OnDemand options, SaaS or a managed service, include web hosting, premium managed services, best-practices, and advanced e-commerce software capabilities. Highlights include:

Designed and tuned for top performance
  • Validated in the real world, where ATG Commerce e-commerce Web hosting sites support over 10,000 concurrent users, and over 10 million visits per day.
Business process tracking
  • Define and track various stages in the purchasing cycle
  • Generate reports that evaluate e-commerce website hosting performance and buyer behavior
  • Pinpoint opportunities for improvement
Enhanced shopping cart recovery
  • Tracks customer website activity and monitors shopping cart-related behavior
  • Saves cart contents if a customer leaves the site with a full cart but later returns
  • Gain insight into those who leave a full cart on the site by understanding their behavior before abandoning the cart
  • Identify site improvements and follow up with reluctant buyers to encourage purchase
Business-to-business (B2B) e-commerce software module
  • Offers all of the capabilities of the consumer e-commerce software module, as well as contract-based product catalogs, contract-based pricing, purchase lists, approvals workflow, order restrictions, requisitions, cost center-based shipping, and more
Account management
  • Self-registration and customer profile management
  • Auto-login with password protected checkout
  • Stored addresses and card numbers
  • Gift and wish lists
  • Order status
Shopping
  • Catalog browsing including color/size pickers
  • Guided navigation including shop by feature
  • Product comparisons
  • Persistent shopping cart
  • Featured product and best seller pages
  • Accurate search for catalog contents and Web pages, using both advanced keyword and natural language techniques
  • Inventory framework
  • Store locator
Checkout
  • Best-practice order checkout process including express and anonymous checkout
  • Global payment processing for several payment types
  • Tax connector
  • Multiple shipping methods and rate calculations
  • Coupon redemption and gift certificates
  • Multiple ship-to addresses
  • Gift wrap option
  • Order confirmation/thank you email
Catalog, order, and promotion management
  • Catalog import/management including product detail pages and imagery
  • Product and SKU bundles
  • Fixed and variable promotions
  • Cross-sell and up-sell product relationships
  • Order and fulfillment framework