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Product Sheet: ATG Customer Intelligence
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Product Sheet: ATG Commerce Suite
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Leverage Powerful Content Targeting and Campaign Analytics for Better Results
ATG Outreach is a powerful web and email marketing application that provides e-commerce campaign analytics. By leveraging customer information gained through web interactions, known preferences, and behaviors, it enables you to develop and execute on a successful website and marketing strategy. With the ATG Outreach campaign management system, create relevant, personalized outbound marketing and service campaigns using easy-to-use web-based tools to manage segmentation and targeting rules.
Boost Customer Satisfaction, Loyalty, and Sales
ATG Outreach campaign management tools help you increase revenue and decrease expenses with cost-effective e-marketing campaigns that are consistent and relevant. By understanding past behavior and respecting customer preferences through campaign analytics, you can increase customer satisfaction and loyalty.
Key Features
- Integrate with your ATG Commerce storefront
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- Base your e-marketing or website marketing campaign on direct knowledge of customer purchases and promotions
- Ensure highly precise campaign optimization and targeting by taking advantage of ATG's customer profiling and market segmentation capabilities
- Integrate with your ATG Commerce storefront
- Leverage customer intelligence
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- Gain insights through previous inbound interactions, such as website and call center activity
- Ensure your communications are relevant and delivered to customers' preferred channels
- Share data with existing databases
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- Eliminated the need to create another instance of a new marketing database
- Empower business users
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- Define, execute, and measure integrated, multi-stage personalized campaigns with the easy-to-use campaign management tools
- Obviate the need to involve IT resources
- Create and manage web marketing and email marketing campaigns
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- Tap into a single campaign management system that supports both large-volume, multi-step marketing programs, and event-based service notifications linked from back-office business applications
- Trigger your communications from business events or customer-driven data
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- Ensure more highly targeted and effective customer communications appropriate to both web marketing and service
- Receive real-time campaign analytics reporting and feedback
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- Understand each step of your web marketing campaigns during execution and upon completion
Also available as part of ATG Commerce OnDemand, an outsourced and hosted e-commerce solution, with site optimization, CRM integration, on demand updates, and uptime guarantees.
