Zinio Turns to ATG to Re-Launch, Expand Digital Publishing Website Experience
Leading digital publishing and distribution services provider selects the ATG Commerce Suite, Commerce Service Center and eStara Click to Call to expand its global presence
CAMBRIDGE, Mass. - August 13, 2008 - ATG (Art Technology Group, Inc., NASDAQ: ARTG), the premier provider of
e-commerce software and platform neutral optimization services, today announced
that Zinio, the leading platform and service for digital magazines and books, has selected ATG
as its newest e-commerce solutions provider. ATG will be powering the re-launch
and expansion of Zinio's global suite of digital and interactive published content. By
employing ATG's state-of-the-art technology, Zinio will continue to be the ultimate consumer
destination for digital and interactive publications.
Zinio currently sells more than 500,000 digital products and delivers over 20 million issues
annually for its growing base of 3.5 million readers. Zinio's library of publications grows
nearly daily, with approximately 1,000 domestic and over 500 international titles. Zinio allows
consumers to read publications either directly from the Web site or to download to a patented
offline reader. Zinio recently announced plans to increase its worldwide network through an
e-commerce site that will be able to accommodate increased traffic as well as play
host to an increasing number of individual products. After extensive research, Zinio will be
implementing the following solutions from ATG:
- ATG Commerce Suite: an integrated set of comprehensive, highly scalable
e-commerce applications that automate the complete lifecycle of online sales,
marketing and service. Its flexible, component-based e-commerce software
architecture enables merchants to personalize the online buying experience for their customers,
making it easy for them to find desired products, pre-order products, redeem coupons and
execute many other useful functions.
- ATG Commerce Service Center: a contact center application integrating
e-commerce functionality with back-end order administration, sales support and
customer care features. ATG CSC offers personalization tools so agents can identify cross-sell
and up-sell opportunities. Agents will have access to a comprehensive view of the previous
interactions each customer has had with Zinio, as well as what that customer is looking at
while placing the call to the representative. Zinio plans to localize ATG CSC for all of its
worldwide markets, promising customers consistent customer service all around the globe.
- eStara Click to Call: part of ATG's e-commerce Optimization
Services, an on demand (SaaS) service that connects online shoppers to a live agent with the
click of one button. Users on Zinio.com will be able to seamlessly move from Web browsing to
live dialogue with a call center agent via phone for assistance in completing
transactions.
"Consumers are increasingly turning exclusively to the Web for all of their needs: from
entertainment to news to research. As a result, there is a great demand for the level of
instant fulfillment and personalization that Zinio's digital publications provide," said
Jeanniey Mullen, chief marketing officer and executive vice president, Zinio. "We're
excited to work with ATG to increase the reach of Zinio through an e-commerce
partner that is equipped to handle the growing interest in our technology. Through this
relationship with ATG, we will continue to be the most efficient and user-friendly resource for
accessing and purchasing digital magazine content."
"Today we welcome Zinio into the ATG family," said Bill Zujewski, ATG's vice
president of product marketing. "Through the use of the ATG Commerce Suite, the ATG
Commerce Service Center and eStara Click to Call, Zinio.com will offer consumers an
unparalleled option for finding the digital content they seek, with an easy-to-navigate site
and access to customer care that will consider their individual needs and preferences.
Consumers will be delighted with the new site and Zinio's business will benefit from the
increased conversion rates and order sizes ATG's software will drive for them."
About Zinio LLC
Zinio is the global leader in digital and interactive publishing products and services, with
thousands of major consumer titles currently in its stable. Zinio works with premier American
and International publishers to provide digital versions of traditional print publications,
creating new circulation and revenue growth opportunities. In addition to its extensive digital
delivery, circulation, and fulfillment services, Zinio's capabilities include the design of
marketing programs that focus on consumer acquisition and retention, cross-promotion, and
driving e-commerce. Zinio's suite of publications is available online, is
downloadable for offline reading, and can also be read on the iphone and ipod touch. Zinio is
also the exclusive home of VIVmag, the world's first fully digital and 100% interactive women's
luxury publication. Zinio's publishing partners include: Bonnier, Hearst, IDG, Gruner + Jahr,
Hachette Filipacchi, IPC Media, Mariah Media, McGraw-Hill, The National Magazine Company,
Playboy Enterprises, Rogers Publishing and Ziff Davis. Zinio has offices in San Francisco and
New York with several worldwide distribution partners. For more information, or to purchase any
of the digital magazine-specific titles offered by Zinio, please visit www.zinio.com.
About ATG
A trusted, global specialist in e-commerce, ATG (Art Technology Group, Inc.,
NASDAQ: ARTG) has spent the last decade focused on helping the world's premier brands maximize
the success of their online businesses. The ATG Commerce application suite is the top-rated
platform for powering highly personalized, efficient and effective e-commerce
sites. The company offers a line of platform-neutral,SaaS-based ATG e-commerce
Optimization Services, which can be easily added to any Web site to increase conversions and
order size. ATG customers include progressive, innovative online brands like AT&T, Best
Buy, Bulgari, Coca Cola, Continental Airlines, CVS, Dell, Diane von Furstenberg, DirecTV,
eLuxury, El Corte Ingles, France Telecom, Harvard Business School Publishing, Hewlett-Packard,
Hilton, HSBC, Intuit, Jenny Craig, Louis Vuitton, Macy's, Mercedes Benz, Meredith, Microsoft,
Neiman Marcus, New York & Company, NutriSystem, OfficeMax, PayPal, Philips, Procter &
Gamble, Sears, Sony, Symantec, Target, T-Mobile, Tommy Hilfiger, Urban Outfitters, Verizon,
Viacom, Vodafone and Walgreens. For more information, please visit http://www.atg.com.
2008 Art Technology Group, Inc. ATG and Art Technology Group are registered trademarks. All
other product names, service marks, and trademarks mentioned herein are trademarks of their
respective owners.
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