ATG Complementary Software Providers

Leading retailers like Anthropologie, Borders(R), Kohl's(tm) and Urban Outfitters partner with Allurent to create the most compelling online shopping experiences imaginable. Its innovative e-commerce products deliver rich interactions throughout the shopping lifecycle, from browsing to choosing to buying. The result is a superior shopping experience leading to more satisfied customers and greater sales. Allurent's deep experience developing world-class e-commerce software helps the company deliver intuitive and engaging products that are easily configured to match a retailer's brand and integrate with their existing e-commerce infrastructure. Allurent is headquartered in Cambridge, Mass.

Read about how Allurent's technology blended with the ATG Commerce Suite to help Urban Outfitters increase its conversion rate 19%.

For additional information please visit www.allurent.com.

Based in Austin, Texas, Based in Austin, Texas, Bazaarvoice offers outsourced technology, community management services, analytics, and syndication to encourage and harness word of mouth marketing, and bring it closer to a company's brand and customer experience. The company's flagship hosted and fully managed customer ratings and review service allows businesses to enable, encourage, and analyze customer ratings and reviews on their web site. With Bazaarvoice, companies can empower their customers to share honest opinions and influence each other to make more informed and rewarding purchase decisions. Clients like CompUSA, Overstock.com, and PETCO benefit from a credible and reliable customer-to-customer community, without having to delve into complex IT work or the laborious process of community management. Bazaarvoice is a winner of the "Red Herring 100 North America" award by Red Herring magazine. offers outsourced technology, community management services, analytics, and syndication to encourage and harness word of mouth marketing, and bring it closer to a company's brand and customer experience. The company's flagship hosted and fully managed customer ratings and review service allows businesses to enable, encourage, and analyze customer ratings and reviews on their web site. With Bazaarvoice, companies can empower their customers to share honest opinions and influence each other to make more informed and rewarding purchase decisions. Clients like CompUSA, Overstock.com, and PETCO benefit from a credible and reliable customer-to-customer community, without having to delve into complex IT work or the laborious process of community management. Bazaarvoice is a winner of the "Red Herring 100 North America" award by Red Herring magazine.

Additional information about how best to extend the value of user generated content within your e-commerce operations can be found here.

BigMachines, Inc. provides on-demand configurator, quoting, and proposal software that helps leading companies empower their sales teams and channels. BigMachines Lean Front-End® (LFE) solution digitizes tribal knowledge and streamlines configuration, pricing, quoting, proposal generation, and order management. BigMachines rapidly growing customer base includes global leaders such as Kodak GCG, Siemens, Ingersoll Rand, NTT Communications, as well as innovative growth companies such as ShoreTel and Aruba Networks. Visit www.bigmachines.com.

ChannelAdvisor provides technology and services that enable leading online retailers to maximize their profits across multiple e-commerce marketplaces such as eBay, Amazon.com, and Overstock.com; comparison shopping engines such as Shopping.com, Shopzilla, Nextag and Google Product Search; and search engines such as Google, Yahoo! and MSN. In 2007, ChannelAdvisor managed over $2.1 billion in gross merchandise value (GMV) on behalf of its customers. ChannelAdvisor solutions combine best practices, on-demand software and integrated technology to help retailers sell more products, faster. By automating labor-intensive, manual functions, they can spend less time optimizing campaigns and more time growing their businesses.

For more information, please visit www.channeladvisor.com.

Coremetrics is the leading provider of online marketing and business optimization solutions. Its products help businesses increase revenues and find and retain their most profitable customers by maximizing every online interaction. More than 1,500 online brands globally, transacting more than $20 billion this year, use Coremetrics' Software as a Service (SaaS) to optimize their online marketing. The company's solutions encompass Coremetrics web analytics and integrated precision marketing applications, including search engine bid management, email targeting and cross sell recommendations to acquire customers more cost effectively, increase conversion rates, and increase lifetime customer value. http://www.coremetrics.com.

CyberSource provides electronic payment, risk and security management solutions to organizations that process orders for goods and services over the Internet. CyberSource partners with and connects to a network of payment processors and other payment service providers to offer merchants a single source solution that simplifies ePayment Management. CyberSource allows merchants to accept a range of online payment options, from credit cards and electronic checks, to global payment options and emerging payment types, while providing risk management solutions to address complexities, such as credit card fraud, online tax requirements and export controls. Professional services help to design, integrate and optimize commerce transaction processing systems for merchants.

The CyberSource payment, fraud and tax interfaces are built-in to ATG Commerce Solution, allowing you to quickly gain access to worldwide processing capabilities through a single connection.

Approximately 228,000 businesses use CyberSource solutions, including half the companies comprising the Dow Jones Industrial Average. Visit www.cybersource.com for more information. .

Dotcom Distribution is a state-of-the-art fulfillment center engineered to meet the unique demands of e-commerce and multi-channel distribution. Dotcom supports some of the country’s leading fashion, apparel and beauty brands along with electronic and gift web merchants by offering integrated operational solutions featuring real-time order management and same day shipping. Reduce shipping costs, in-transit times and customer service costs by taking advantage of the premier northeast distribution center delivering your packages to nearly 75% of the U.S. population in just 1-3 days by standard ground service. Core services include:

• Order Management & Same Day Shipping
• Customer Service
• Multi-Channel B2B Shipping & EDI Compliance
• Real-time Web Reporting
• Real-time Order Management
• Secured Warehousing
• Payment Processing
• Real-time Shipment Tracking
• Reverse Logistics

ExactTarget, Inc. is a leading provider of on-demand email marketing software solutions. The company's on-demand one-to-one marketing applications enable clients to send business-critical and event triggered communications to increase sales, optimize marketing investments and strengthen customer relationships. ExactTarget offers four editions of its on-demand software application along with integrated solutions such as ExactTarget for Salesforce.com AppExchange, ExactTarget for Microsoft Dynamics CRM, and ExactTarget for Omniture Genesis. ExactTarget offers a range of optimization services including support, implementation and training, integration, deliverability, account management, design and deployment and strategic consulting. ExactTarget's software powers permission-based email communications for thousands of organizations including CareerBuilder.com, Expedia.com, Florida Power & Light, Gannett Co., Inc/USA TODAY, the Indianapolis Colts, The Home Depot, The Leukemia & Lymphoma Society, Papa John's, and Wellpoint, Inc.

For more information, please visit www.exacttarget.com or call 1-866-EMAILET.

Experian CheetahMail is the trusted service provider of email marketing and customer intelligence technologies for top enterprises worldwide. With the industry's largest client services teams, feature-rich email technology and a broad range of data management options, Experian CheetahMail enables clients to build data-driven, relevant relationships with their customers. Servicing the world's most recognizable brands, Experian CheetahMail's globally diverse client base includes Barclays, Borders Books, 1-800-FLOWERS, KLM, Neiman Marcus and Wyndham Hotels. Experian CheetahMail, a business unit of ExperianR Group Ltd. (LSE:EXPN), was founded in 1998 and is headquartered in New York City with offices in Los Angeles, San Francisco, London, Dublin, Amsterdam, Paris, Barcelona, Sydney, Auckland, Singapore, Hong Kong, Beijing, and Melbourne. For more information, please visit http://www.cheetahmail.com or email info@cheetahmail.com.

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As the leader in online customer satisfaction measurement, ForeSee Results captures and analyzes online voice of customer data to help organizations increase sales, loyalty, recommendations and website value. Using the methodology of the University of Michigan's American Customer Satisfaction Index (ACSI), ForeSee Results identifies the improvements to websites and other online initiatives with the greatest ROI. ForeSee Results has more than seven years of experience measuring and benchmarking online customer satisfaction across hundreds of websites.

Learn more about the valuable solutions ATG and ForeSee Results together can bring to your business.

Google Checkout provides shoppers with a single, secure login for purchases across the Web, an attractive option for consumers who do not wish to provide credit card data for each site purchase when visiting multiple Web stores. By pairing Google Checkout with the advanced personalization features built into ATG Commerce, online sellers drive repeat sales and customer loyalty, helping visitors find the products they seek much easier and faster and providing them with a safe and effortless payment process.

Heiler Software is a leader in product communication software and product information management solutions for print catalogs, e-catalogs and ecommerce shops. Heiler's solutions support retailers, distributors, and manufacturers of products in the management and publication of product information. Its product offering is supplemented by a wide range of services. Founded in 1987, Heiler Software is headquartered in Detroit and Stuttgart (Germany), and employs around 100 people. Its customers include General Motors, JP Morgan Chase, Daimler, Fastenal, NewellRubermaid and Hagemeyer.

Learn more about the valuable solutions ATG and Heiler Software together can bring to your business.

Are your Agents spending too much time finding answers to visitor queries? Are you losing website visitors before you can proactively engage them with ATG's eCommerce and Agent Assist solutions?

Unlike search based solutions that deliver lists of documents to visitor and Agent queries, IntelliResponse delivers a single, accurate and approved answer to visitor questions regardless of the channel. IntelliResponse can be deployed directly on your website to allow visitors to self-service, or as the integrated "answer agent" solution that auto-suggests the one right answer to eStara based Agents. IntelliResponse delivers a unique website experience that immediately engages visitors, and improves Agent productivity, efficiency and quality once they have escalated to an Agent using eStara.

For more information on IntelliResponse, visit our website at http://www.intelliresponse.com/com/industry_solutions/ or contact Paul Smith at psmith@intelliresponse.com.

JBoss, a division of Red Hat, pioneered the disruptive Professional Open Source model, which combines the best of the open source and proprietary software worlds to make open source a safe choice for the enterprise and give CIOs peace of mind. This includes the royalty-free software, transparent development and active community inherent in open source and the accountability and professional support services expected of a traditional software vendor.

Jive leads the Social Business Software (SBS) market, helping companies break through bottlenecks, do more with less, and rapidly produce results. With Jive SBS, employees, customers and partners are instantly connected, problems are quickly solved, unrealized opportunities are seized, and priorities get aligned.

When businesses use Jive SBS to harness the collective intelligence and creativity of its social business network, revenues go up and costs go down, creating a Social Capital Marketplace that establishes a new benchmark for improving corporate performance and increasing customer satisfaction. Jive is the SBS market share leader with more than 2,500 customers, including 15% of the Fortune 500. For more information, please visit http://www.jivesoftware.com/.

LiquidPixels is the leading supplier of real-time, on-demand, Rich Media solutions. Premium brand e-commerce and multi-channel companies utilize LiquidPixels' patented technology to implement such features as Interactive Zoom, 360 Spin, Colorization, Product Personalization and Customization, Product Configurators, Content and Workflow Management, E-Catalog, Customized eMail, Automated Imaging and Print Production and much more. Built on open standards, LiquidPixels' cost effective and easy-to-use tools seamlessly integrate into existing Web and workflow environments, enhancing product creation and visualization while reducing production costs. Available as a hosted service or via on-site enterprise servers, LiquidPixels provides the broadest offering of features and infinite scalability with tailored solutions for customers having unique needs. A privately held company, LiquidPixels operates facilities in Rochester, NY and Boston, MA.

For more information, please visit www.liquidpixels.com or call 1-866-808-4937.

Manhattan Associates(R) continues to deliver on its 19-year heritage of providing global supply chain excellence to more than 1,200 customers worldwide that consider supply chain optimization core to their strategic market leadership. The company's supply chain innovations include: Manhattan SCOPE^TM, a portfolio of software solutions and technology that leverages a Supply Chain Process Platform to help organizations optimize their supply chains from planning through execution; Manhattan ILS^TM, a portfolio of distribution management and transportation management solutions built on Microsoft(R) .NET technology; and Manhattan Carrier^TM, a suite of supply chain solutions specifically addressing the needs of the motor carrier industry. For more information, please visit www.manh.com.

Learn more about the valuable solutions ATG and Manhattan Associates together can bring to your business.

Ozburn-Hessey Logistics specializes in e-commerce fulfillment, and offers a best of breed approach for clients who need flexible, scalable solutions. Joint clients between ATG and OH Logistics are delivering over $1 Billion in e-commerce sales annually. Ozburn-Hessey Logistics (OH Logistics) clients know they can count on us(tm) for flexible, scalable and visible global supply chain management solutions. As one of the world's largest third party logistics providers, we offer complete supply chain management solutions including international and domestic transportation, fulfillment, customs brokerage, freight forwarding and trade consulting services.

To learn more, contact us at: fulfillment@ohl.com or visit us at www.ohl.com.

Oracle is the world's largest enterprise software company. For three decades, Oracle has provided the software and services that enable organizations to get the most up-to-date and accurate information from their business systems. Oracle's partner ecosystem, managed by Oracle PartnerNetwork, is fundamental to Oracle's success. Oracle PartnerNetwork is a global network of more than 19,500 companies who deliver innovative software solutions based on Oracle's leading products.

PayPal is the safer, easier way to pay online. Customers can pay without exposing their credit card number. Plus, they can bring you repeat, loyal business because they love the simple checkout experience.

By adding PayPal, you can:

• Increase sales by an average of 14%*.
• Improve conversion rates up to 40% higher.**
• Get new customers - PayPal has over 150 million accounts worldwide.

* Q1 2006 PayPal phone survey of small and medium-sized businesses with at least $120,000 in annual sales online.

** MarketLive Performance Index, Q1 2007 and PayPal internal data on Express Checkout transactions, March 2007.

Founded in 1982, Pervasive Software® (NASDAQ: PVSM) specializes in tearing down information silos within the IT enterprise by delivering technology and services that create interoperability across applications, databases and legacy systems. Pervasive serves tens of thousands of customers in nearly every industry around the world.

The Pervasive® Data Integrator(tm) platform is comprehensive, flexible suite of data integration and compliance technology using broad, standards-based connectivity, pre-packaged integration processes and extensible algorithms to accelerate deployments, reduce risk and maximize profitability. Pervasive® Data Integrator(tm) is comprised of the following elements:

• A visual Design Studio that enables users to configure business processes and supporting transformations between disparate databases, on-premise and hosted applications, as well as legacy systems with access to over 150 native interfaces.
• A runtime Engine that delivers event-driven or batch automation of multi-threaded, parallel operations in order to aggregate data for data warehouse loading, translate disparate documents between trading partners, facilitate point to point application integration or enable a Service-Oriented Architecture (SOA) for "last mile" integration scenarios.
• A Data Profiler(tm) module that delivers high-performance data quality assessment through multi-core, parallel enabled auditing of data against business rules and data compliance requirements.

PFSweb is a provider of e-fulfillment, logistics and high-touch customer care solutions supporting over 40 online retailers. With operations in the U.S., Canada and Europe, PFSweb shipped nearly $3 billion in merchandise in 2006. PFSweb also acts as the customer contact center for some of the world’s most recognizable brands. Together with ATG, PFSweb extends true end-to-end, custom tailored solutions that are centered on the delivery of exceptional customer experiences.

Pluck helps some of the world's leading online destinations succeed with their digital strategies, by combining everything these organizations need to provide consumers with a premier social experience. We offer:

• The most complete social media software platform - awarded Forrester's perfect score for its breadth of capabilities - architected to support large, high-traffic online communities that are fully integrated into the customer's Web property
• The industry's most powerful delivery and service infrastructure, supporting over 3 billion interactions each month
• The richest made-for-Internet custom content platform - with the world's largest and fastest growing library of articles, video and blogs - algorithmically designed to attract traffic and enrich the visitor's online experience; and
• the deepest bench of enterprise social media experts - providing strategy, implementation, analytical and outsourcing services - prepared for any level of involvement and responsibility in an organization's social media strategy

Drawing on these capabilities, our customers reach new consumers, engage them as shoppers, win their loyalty and decrease the cost of winning their business. Pluck currently powers communities for such leading digital destinations as Whole Foods Market, Kraft, the NFL, Mizuno, Scott's, USA Today, Scion and Boots.

Pluck is a division of Demand Media. Founded in 2006, Demand Media is led by executives with strong backgrounds in social media and technology, with experience at globally recognized companies from MySpace to Yahoo. Demand Media is well-capitalized and strategically positioned for both near and long term success. The company has raised more than $355 million dollars from tier-one investors, including Oak Investment Partners, Spectrum Equity Investors and Goldman Sachs.

PowerReviews is the expert in providing customer reviews and social merchandising solutions to online retailers, driving higher conversion and increased purchase satisfaction. Our relevance-based technology for collecting, moderating, and leveraging reviews throughout the shopping process drives increased customer satisfaction, loyalty, and higher sales. PowerReviews' customers include Staples, Toys "R" Us, Walgreens, REI, Onlineshoes and hundreds more. The company is based in San Francisco and is backed by Lehman Brothers Venture Capital Partners, Menlo Ventures, and Draper Richards. For more information on the company, visit www.PowerReviews.com.

RightAnswers provides and maintains over 125,000 pre-written technical support knowledge solutions covering more than 250 standard and enterprise software applications. RightAnswers updates the content on a regular basis, in addition to authoring custom solutions for proprietary or home-grown applications. Two libraries are provided, one for Support Analysts and one for Self Service, both of which are solidly integrated into the customer's incident tracking environment. RightAnswers Knowledge Channels and ATG KnowledgeCenter combine to give analysts and end-users immediate access to the knowledge they need. With in-depth knowledge at their fingertips, end-users find their own answers (reducing calls to the help desk), and analysts guide their customers accurately and efficiently (improving first call resolution rates and decreasing call escalation rates).

Scene7 (www.scene7.com), part of Adobe Systems, provides the leading on-demand rich media platform that enables online businesses to enhance customer experience while streamlining dynamic content publishing to any channel. Scene7's solutions are built on an integrated technology platform for unrivaled breadth, depth, scalability and ease of use. Solutions include Dynamic Imaging, eCatalogs, Product Configurators, Targeted Email & Print and Image Portal. Leading companies worldwide have selected Scene7, including Amazon, Harrods, Otto UK, Macy's, Office Depot, Levi Strauss & Co., La-Z-Boy and QVC.

Searchandise Commerce provides the first online media network for product manufacturers and their retail channel partners. Its smart and innovative suite of services combines the efficiency of paid search with in-store merchandising practices for application against e-commerce efforts. The company is dedicated to helping retailers monetize previously untapped online real estate, opening an impactful and immediate revenue stream, and enabling manufacturers to positively affect product visibility across a network of retail and comparison shopping sites. At both ends of the spectrum, Searchandise Commerce's services are designed to engage prospects at the point of purchase to increase revenue and sales.

For more information on the company and its services, please visit us online at http://www.searchandise.net or call 978.712.4554.

Providing rich and accurate product information empowers customers to purchase a product that meets their expectations, fits, and is compatible with what they already own. The same product information also helps prevent product returns and reduces customer service challenges. Stibo Systems allows organizations to efficiently gather, manage, and share rich product information, including digital assets, to create a compelling eCommerce experience powered by ATG. Organizations also leverage Stibo Systems' capabilities to ensure customers have a consistent experience wherever and whenever they buy, see, or learn about a product or service.

Visit www.stibosystems.com for more information, and to learn how managing product information and providing seamless multi-channel marketing will reduce product confusion, enable up-sell and cross-sell conversions, and ensure a better customer experience across all channels.

Learn more about the valuable solutions ATG and Stibo Systems together can bring to your business.

Synchronoss Technologies (NASDAQ: SNCR) is the premier provider of on-demand transaction management software to Tier One communications service providers. Synchronoss enables service providers to drive growth in new and existing markets while delivering an improved customer experience at lower costs. The company's flagship ActivationNow® and ConvergenceNow® software platforms automate, synchronize and simplify electronic service creation and management of advanced wireline, wireless and IP services across existing networks. Tier One Synchronoss clients include AT&T, Cablevision, Charter Communications, Clearwire, Comcast, Embarq, Level 3, Time Warner Cable, Verizon Business Solutions, and Vonage. For more information, please visit www.synchronoss.com.

ADP Taxware has been a leader and innovator in sales tax compliance for more than three decades. It has always been known for the depth and quality of its tax research, collected by an in-house staff of tax attorneys and researchers. In early 2008, it changed the dynamics of the industry by changing the focus from stand-alone tax engines to an automated, end-to-end solution. The ADP Outsourced Sales Tax Service automates the entire process, from the calculation of sales and use taxes to the completion of tax forms to the secure transfer of tax funds to state and local tax authorities.